Conflict and Mis-Communication


Program Overview

Have you noticed that older and younger generations approach communication in the workplace differently? Grammarly estimates that ineffective workplace communication costs U.S. businesses $1.2 trillion annually. With the most age-diverse and varied workforce in history (many organizations employ up to 5 generations!), it is not surprising that workplace communication and conflict are more challenging now than ever before. In this program, Karah will provide insight to how older and younger generations commonly MisCommunicate, causing unnecessary conflict, disengagement, and decreased productivity. Participants will gain a deeper understanding of their own generation’s communication styles and a new-found appreciation for how other generations also communicate, enabling them to engage one another more effectively.


Key Takeaways for Attendees

  • Develop a deep understanding of how each generation approaches and perceives both in-person and written communication in your organization

  • Gain new perspective on how each generation approaches and manages organizational conflict

  • Learn best practices to enable productive intergenerational communication organization-wide and one-on-one with employees at all levels

Karah’s Programs

  • Bridge the Gap

    Keynote or Workshop Format

    For every member of your organization to value each generation and embrace Gen Z

  • Empower Gen Z

    Keynote or Workshop Format

    For leaders looking to maximize Gen Z’s potential

  • Conflict & MisCommunication

    Keynote or Workshop Format

    For every member of your organization to communicate and engage one another more effectively

  • Gen Z Students

    Keynote or Workshop Format

    For educators, administrators, and coaches to better engage and retain Gen Z students

  • Organizational Assessment and Leadership Workshop

    Workshop Format

    For senior leaders seeking generational engagement strategies custom tailored to your organization.